Business ConceptWe educate, train and coach our clients through the use of proven business tools and techniques that will increase patient and employee satisfaction.
We develop innovative operational models that create efficiency in workflow and effectiveness in the workplace.
We utilize proven business methodologies and techniques that have profited Fortune 500 Companies for greater profitability.
Services
- Consulting for a Practice tune-up, overhaul or for the Practice in crisis
- Coaching for key employees and individuals
- Team Training, to realign skills and responsibilities and mange change
- Classes offered from our Academy for Excellence: affordable webinars, both live and self-paced training, cost-effective half-day workshops, valuable all-day boot camps intensives and our signature Million Dollar Weekend
Our Practice Management Advisors increase profits by improving patient satisfaction, identifying revenue generators, maximizing cost savings and improving performance. We customize proven techniques successfully incorporated at companies such as American Express, HP, Motorola and Westinghouse.
Financial and Organizational Practice Makeover
Our consultants work alongside you to determine where you are now, where you are going and how can you can get there. We do this in follow-ing ways:
Consulting Services
Our advisors work around your schedule and the schedule of your team, to analyze the practice as a whole by surveying all elements or specific focus areas of your practice. We address the following dimensions:
- Business and Financial Management - As your partner, we help establish your strategic plan. This may include revisiting your vision, mission and goals, or defining clear roles around management actions and decisions. We also analyze financial instruments such as your P&L and Balance Sheet in order to recommend financial goals, industry targets and cost savings opportunities.
- Strategic Marketing - By fully examining your marketing plans, market conditions, and the patient experience we customize marketing strategies to increase practice growth and overall profitability. One way to recommend effective solutions is by understanding the voice of the patient.
- Patient and Staff Interactions - Through direct interaction with your staff, we create visual diagrams of efficient and effective workflows. In addition, our employee and voice of patient surveys add insight and perspective about what is critical to quality and satisfaction.
- Technology and Procedural Effectiveness - Through analysis of your current tools and procedures, we recommend flexible and fully supportive technical tools and procedures to ensure higher satisfaction and greater financial returns. We also conduct Word, Excel, Outlook and PowerPoint training to support your learning and growth measures.
- Clear Rewards & Targets - Using the techniques of cultural change management, we help turn planned benefits into improved performance. Customized productivity instruments and a holistic practice scoreboard guide your staff to optimal productivity. Bonus and or incentive structures are defined based on your current and future financial status.
- Sustain Momentum - After you select one of our recommendations that best meets your needs, MediScend provides an automatic review following program installation to ensure timelines and goals are on target.
Electronic Medical Records (EMR)
Electronic Medical Records (EMR) what you need to know…
- A recent study by the Medical Group Management Association identifying practices where EMR implementation is in process or was implemented discovered the following:
- Over 76% of the adopters report that they are satisfied or extremely satisfied with their EMR system
- Over 66% report that they are satisfied or extremely satisfied with their EMR vendor support
Hard work and planning is required to enhance the probability of a successful EMR implementation.
- In the first 6 to 24 months, of EMR implementation most practices should expect:
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Increased operating costs
- Reduced productivity, and other assorted surprises and challenges
- After the first 6 to 24 months, the benefits of EMR adoption should increasingly exceed the costs
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The probability of achieving many of these benefits seems to be a function of the ability and willingness of the practice to:
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Critically review all workflows during the EMR implementation planning process leveraging MediScend’s expertise
- Allow MediScend Business Experts to help drive EMR Requirements on your behalf—not the EMR company
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